Workplace & Productivity · Free course
Giving and Receiving Guidance at Work
Why well-meant help sometimes lands as criticism, how to offer input so it's heard the way you meant it, and how to receive input without going on the defensive. The receiving half is a skill in its own right.
- Modules
- 3
- Time
- 36 min
- Level
- Beginner
- Cost
- Free
What you'll learn.
- Why an offer of help can feel like criticism to the person receiving it, even when nobody is at fault
- Why asking before you offer input removes most of the difficulty, and what a genuine question sounds like
- How timing, setting and describing rather than evaluating change how your input is heard
- How to repair things when help has already landed badly, and why "I was only trying to help" makes it worse
- How to receive input well, separate the point from how it was delivered, and disagree constructively
Who it's for.
Anyone who offers suggestions to colleagues, receives them, or both. It's equally useful for team members and managers. No prior training is needed.
Course outline.
- Module 1: Why Well-Meant Help Sometimes Lands Badly
- Module 2: Offering Help So It's Actually Heard
- Module 3: Receiving Input Without Putting the Armour On
Learn. Quiz. Earn a badge.
Short modules, a quick quiz after each one, and a badge when you finish the track. Pick up where you left off.
Start track →Is this course free?
Yes. Public courses in the Dr Logic Academy are free. You just need an Academy account to save your progress.
How long does it take?
About 36 minutes, across 3 short modules. Go at your own pace and pick up where you left off.
How does it work?
Each module ends with a short quiz. Pass them all to complete the track.
Do I earn a badge?
Yes. You earn a badge when you complete the track, and it shows on your Academy profile.
Is this a course about giving feedback?
Partly. It covers offering input so it's actually heard, but gives equal weight to receiving it, which is usually left out of training on this subject entirely.
Does it mean I have to accept every comment gracefully?
No. You're not obliged to be endlessly receptive. The course covers when it's worth raising how something was said, and why voicing disagreement is better than quietly ignoring a suggestion.
Are there related courses?
Yes. It's one of three standalone tracks on working well with colleagues, alongside Emotional Intelligence at Work and Effective Communication at Work. Each can be taken on its own, in any order.
